[Bug][opsgenie] Opsgenie plugin doesn't populate creator_id/assignee_id field in incidents table

[KyriosGN0]

Search before asking

• I had searched in the issues and found no similar issues.

What happened

incidents created in opsgenie don't have a creator field (nor a assignee_id), even tho we set responder in opsgenie incident

What do you expect to happen

incident table have creator_id and assignee_id field populated

How to reproduce

connect devlake to opsgenie for incidents, create incident and add responder

Anything else

No response

Version

v1.0.1@e061ef2

Are you willing to submit PR?

• Yes I am willing to submit a PR!

Code of Conduct

• I agree to follow this project's Code of Conduct

[dosubot]

The issue you're experiencing with the Opsgenie plugin not populating the creator_id and responder_id fields in the incidents table might be due to the current implementation or limitations in the Opsgenie API response. The Opsgenie API response for incidents includes responder information under the Responders field, but there is no explicit field for "creator" information ^[1]. This could explain why the creator_id is not being populated.

As for the responder_id, if the plugin is not mapping this information correctly, it might require a review of the mapping logic in the plugin's code. Unfortunately, there isn't specific documentation or code comments available that explain why these fields might not be populated, nor is there information on error handling or logging related to this issue in the current data ^[1].

To continue talking to Dosu, mention @dosu.

[KyriosGN0]

@dosu sorry, i meant the assignee_id field instead of the responder_id field

[dosubot]

Thanks for clarifying. The assignee_id field not being populated could be due to similar reasons as the creator_id. The Opsgenie API might not directly provide an assignee_id field, or the plugin's mapping logic might not be correctly extracting and assigning this information. Reviewing the plugin's code, particularly how it processes and maps the Opsgenie API response to the incidents table, would be a good starting point. If the API does provide assignee information, ensure that the plugin is correctly configured to capture and store it. If you need further assistance with specific parts of the code, feel free to ask!

To continue talking to Dosu, mention @dosu.

[KyriosGN0]

thx @klesh and @d4x1 !