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X website is blocked, even though it's NOT on my blocklist #681

@cstigler

Description

@cstigler

This is a meta-issue to contain all of the cases where a specific website or service is blocked, but it shouldn't be (it's not on your blocklist). Please add all such problems as comments on this issue, instead of creating new bug reports for each website.

Debugging Steps Before Adding a Site To This List

  1. Make sure you're on the latest version of SelfControl
  2. Make sure the block is actually running (you open SelfControl and it shows a timer). Otherwise, this is likely an issue unrelated to SelfControl
  3. Make sure the requested site isn't actually on your blocklist (click "View Blocklist" to make sure it's not there)
  4. Clear your browser cache, then restart your browser
  5. Ensure the site is accessible from another device (e.g. your phone), to make sure it's not just a problem with that website or with your internet connection
  6. If the site still isn't accessible from your Mac but is accessible from another device, add it to this list

Summary (i.e. your situation)

Blocks generally work for me (websites are blocked properly), but this one specific website or service is blocked despite it not being on my blocklist. I'm on the latest version of SelfControl, double-checked that the site is not on my blocklist, have checked that the site is accessible from other devices and have already tried clearing my browser cache. I've run multiple blocks and this behavior is consistent.

How To Add a Site

  1. Search this page (Cmd-F) to see if the website is already on this list. If so, react to that comment with a thumbs-up, instead of adding a new comment.

  2. If not, add a comment on this issue in the following format:

    Site / Host Name:

    Have you followed all of the above debugging steps before adding this site? (Yes/No)

    Are you using a blocklist or allowlist (fka whitelist) block?

    If you're using a blocklist, what other websites are on your blocklist?

    How long have you noticed this issue?

    Any other notes, ideas, or comments?

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