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Nene and Roro reviews
Co-authored-by: Rowena Jones <[email protected]> Co-authored-by: Néda <[email protected]>
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pages/dedibox-scaleway/faq.mdx

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@@ -16,8 +16,8 @@ The goal of the unification is to streamline account management for both account
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From now on, when creating a [Scaleway](https://account.scaleway.com/login?service=elements) account, you will have access to [Dedibox](https://account.scaleway.com/login?service=dedibox) and vice versa. This means you have fewer credentials to manage and remember, and a more familiar environment to use.
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### What exactly will change for me with unification?
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The account unification will change the following aspects:
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### What exactly will change for existing customers with unification?
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Account unification will change the following aspects:
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- **Sign up**: Instead of having to create one Dedibox and one Scaleway account individually, you will now have a single creation process, in which both accounts are created automatically.
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- **Log in**: You will now be able to access both the Dedibox and Scaleway consoles via [account.scaleway.com](https://account.scaleway.com). Once you enter your email address and authenticate, you will choose the console you want to access. It will be possible to switch between the consoles at any time.
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- **Account settings**: All your Dedibox and Scaleway accounts and Organization settings will be managed within the same space, offering a centralized and more cohesive experience.
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You must select an alternative method to secure your account. [Learn about our available MFA method options](/account/how-to/use-2fa/).
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### Can I use SSO on my account?
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Yes. You can [set up SSO](/account/how-to/use-2fa/) in your account if your email provider is Google or Microsoft. Alternatively, you can use GitHub if you use the same email address for both accounts. Once configured, you can Once configured, you can [authenticate using SSO](/account/how-to/log-in-to-the-console/?tab=log-in-with-sso-0).
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Yes. You can [set up SSO](/account/how-to/use-2fa/) in your account if your email provider is Google or Microsoft. Alternatively, you can use GitHub if you use the same email address for both accounts. Once configured, you can [authenticate using SSO](/account/how-to/log-in-to-the-console/?tab=log-in-with-sso-0).
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### Will my password or credentials change?
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In most cases, your password and any configured one-time password (TOTP) authentication methods will remain available after the account unification, except for [SMS MFA](/dedibox-scaleway/faq/#can-i-still-use-sms-mfa-on-my-dedibox-account), which will then be deprecated.
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You can reach out to the [Dedibox support team](https://console.online.net/en/support/ticket/create) if you require any assistance, as usual.
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### What should I do if I have questions or need assistance with the unification?
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Please reach out to [Scaleway Support team](https://console.scaleway.com/support/tickets/create) for assistance with any questions or issues you may encounter before or during the unification process.
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Reach out to the [Scaleway Support team](https://console.scaleway.com/support/tickets/create) for assistance with any questions or issues you may encounter before or during the unification process.
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If you face issues after the unification is complete, [write to the Dedibox Support](https://console.online.net/en/support/ticket/create) team for assistance.
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If you experience issues after the unification is complete, [write to the Dedibox Support](https://console.online.net/en/support/ticket/create) team for assistance.

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