Stuck on setup #11004
Description
Is there an existing issue for this problem?
- I have searched the existing issues
OrcaSlicer Version
2.3.1
Operating System (OS)
Windows
OS Version
Win11
Additional system information
CPU: Threadripper 1950x @3.4ghz
RAM: 64gb
GPU: 4070 ti
Printer
Ender 3v2
How to reproduce
- Install
- Launch
Actual results
Stuck on setup screen that says welcome, does not allow any input and will only close via task manager.
Expected results
Setup wizard should continue.
Project file & Debug log uploads
2025-10-09 18:54:24.115912[Thread 0x00005308]:Failed to load to hints.cereal. File does not exists. C:\Users\Administrator\AppData\Roaming\OrcaSlicer\user\hints.cereal
[error] 2025-10-09 18:54:31.146455[Thread 0x00005308]:Slic3r::GUI::PartPlate::calc_exclude_triangles:Unable to create exclude triangles
[error] 2025-10-09 18:54:34.180420[Thread 0x00005308]:Slic3r::GUI::PartPlate::calc_exclude_triangles:Unable to create exclude triangles
[warning] 2025-10-09 18:56:11.159127[Thread 0x00005308]:Slic3r::NetworkAgent::get_version, get_version not supported,return 00.00.00.00!
[error] 2025-10-09 18:56:11.214294[Thread 0x00005308]:Slic3r::GUI::PartPlate::calc_exclude_triangles:Unable to create exclude trianglesChecklist of files to include
- Log file
- Project file
Anything else?
No response